I recently purchased a Fusion 2 fun-fly model from
evolution-models.com
I built the model and started fo fit it out. The elevator and rudder controls are on a pull pull system and use very thin cI wire and crimps. After setting up the rudder first with my normal two crimps per end i.e 8 in total, I realised when I came to do the elevator I did not have enough crimps! I looked online but could not see crimp tubing in a small enough diameter. I emailed Gavin at Evolution models and explained my situation. This morning a small package arrived with extra cl wire and a packet of crimps. I emailed Gavin asking how much I owed him and he said it was "on the house"
I know most of the model outlets we all deal with have great customer service. I just though I'd mention this company as I think they went beyond what it would be reasonable to expect. I ought to mention that I have no links with
evolution-models.com
only as a very happy customer.
Will maiden this when lockdown is over, hopefully not adding to to my list of model fatalities!
Stay safe.
Denis
p.s. I thought about putting this post in Acts of Stupidity, but could not bear the thought of appearing there twice in such a short time.